Delivery and Return Policy
Delivery Policy
Processing Time
Orders are processed within [Insert Processing Time, e.g., 1-3 business days] of receiving payment. Once processed, orders are shipped, and a confirmation email with tracking information will be sent.
Shipping Options and Costs
We offer the following shipping options:
- Standard Shipping: [Insert estimated delivery time and cost]
- Expedited Shipping: [Insert estimated delivery time and cost]
- International Shipping: [Insert availability, estimated delivery time, and cost, if applicable]
Shipping costs will be calculated and displayed at checkout based on your location and selected shipping method.
Delivery Time
Estimated delivery times may vary depending on your location. While we strive to meet these estimates, delivery times may be impacted by factors outside of our control, such as carrier delays and customs processes for international orders.
Return Policy
Eligibility for Returns
To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when you received them. Returns must be initiated within [Insert number of days, e.g., 30 days] from the date of delivery.
Non-Returnable Items
Certain items are not eligible for return, including but not limited to:
- Perishable goods
- Personalized or customized items
- Items on sale or clearance
Return Process
To initiate a return, please contact us at [Insert contact email] with your order details. We will provide you with return instructions. You are responsible for covering the shipping costs for returning the item(s). We recommend using a trackable shipping method to ensure your return reaches us safely.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [Insert number of days, e.g., 5-7 business days].
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [Insert contact email].
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.